Splashtop Remote is mainly for accessing a desktop from a mobile device (Android or iOS) and has received major kudos for two features: its handling of multimedia streaming, and its ingenious mapping of keyboard and mouse functions to touch gestures. The latest release of the product (version 9, December 2013) supports copy/paste actions between guest and host, file transfers, and remote audio/video. That said, it can be installed and used by individual users as well. TeamViewer is nominally for companies that want to provide desktop support for their clients, and as such, it has features like being able to schedule online sessions via Microsoft Outlook or the ability to seamlessly hand off remote connections from one guest to another. It doesn't have an actual free tier, but it does have a 30-day trial version, which is free for up to 20 users. GoToMyPC is LogMeIn's most widely known competitor, and it has just about all the features of LogMeIn, along with some extras: clipboard support, file transfers, remote printing, remote audio, and even multimonitor support. But it's not as if there aren't alternatives. Users of the free tier of desktop remote access service LogMeIn received a similarly rude awakening when the company announced it was discontinuing the free version of that product.
Fortunately, few of them have proved irreplaceable in the long run. Google users are by now all too familiar with how today's product can become tomorrow's afterthought: Google Reader, Google Wave, Knol, Picnik. The price of relying on any freely provided service, it seems, is the possibility that one day the plug will be pulled without warning.
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